DEPARTMENT OF SERVICE IMPROVEMENT AND PROCESS RE-ENGINEERING

•  21 Mar, 2024
•  11 : 51 am
•  0 Like
•  0 Comments

Post: Director, Service Improvement and Process Re-engineering 

Name: Nurudeen Olawale Oduwaye

Email Address: oduwayenurudeen@gmail.com

Functions of the Department:

1. Developing processes that would enhance productivity, effective service delivery and minimise costs in the Ogun State Public Service;
2. Coordinating technical support services from local and foreign partners regarding improved service delivery and Public Service transformation in collaboration with Public Service Reform and Innovations Department;
3. Facilitating the preparation and implementation of service charters, service level agreement and service improvement plans, and monitoring performance of service standards by MDAs;
4. Monitoring and reviewing the operation of the One-Stop Public Enquiry Service;
5. Identifying new and better ways of working in order to accelerate service delivery towards achieving government policies, plans and programmes;
6. Facilitating creative and innovative ideas, approaches, systems and processes that can improve public service delivery; and
7. Advising the State Government on public service delivery and process re-engineering.